FAQs
Frequently Asked Questions (FAQs)
Last Updated: October 21, 2025
We’re here to help! Below you’ll find answers to the most common questions about shopping with Glam Accessoriez.
1. What products do you offer?
We specialize in fashion accessories and jewelry, including earrings, bracelets, necklaces, rings, and more — all designed to add style and sparkle to your look.
2. How can I place an order?
Simply browse our website, add your favorite items to the cart, and proceed to checkout.
Select your preferred shipping method and complete the order — it’s quick and easy!
3. Do I need to create an account to order?
No, you can check out as a guest. However, creating an account allows you to track orders, save your favorites, and get early access to sales and offers.
4. What payment methods do you accept?
We currently accept Cash on Delivery (COD) for all orders within Pakistan.
You’ll pay only when your parcel is delivered to your doorstep — safe and simple!
5. How long will it take to receive my order?
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Within Pakistan: 3–5 business days
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International orders: 7–14 business days (depending on location)
Once shipped, you’ll receive a tracking number via email or SMS.
6. How much is the delivery fee?
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Standard delivery charges apply and are shown at checkout.
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Orders over a certain amount may qualify for free shipping during promotions.
7. Can I return or exchange an item?
Yes! We accept returns and exchanges within 7 days of delivery for unused, unworn items in original packaging.
Please read our full Return & Exchange Policy for details.
8. What if I receive a damaged or wrong product?
We’re sorry for the inconvenience! Please contact us within 48 hours of delivery at glamaccessoriez9@gmail.com with photos of the issue, and we’ll arrange a replacement or refund.
9. Do you ship internationally?
Yes, we offer international shipping to selected countries. Shipping times and fees vary depending on location.
10. How can I track my order?
Once your order is shipped, you’ll receive an email or SMS with your tracking details.
You can also log into your account to view your order status anytime.
11. Are your products genuine and safe for sensitive skin?
Yes! We carefully select our materials to ensure quality and comfort. Most of our jewelry is nickel-free and designed to be safe for sensitive skin.
12. How can I contact customer support?
You can reach us anytime via:
📧 Email: glamaccessoriez9@gmail.com
📍 Address: Blue Area, Islamabad, Pakistan
We typically respond within 24 hours on business days.